RETURNS and REFUND INFORMATION

RETURNING AN ITEM

• 30 Days Return Policy
• Processed within 3 Days

If you change your mind about your Built Tough purchase within 30 days, you can return it to us at our address below. The item must be unused and in its original packaging. 

There are a few things to note: the return of shipping cost isn't covered and refunds need to be sent to the original purchaser's method of payment. All items must be returned in original condition.

RETURNS ADDRESS: 

Built Tough
Unit BS6,
J7 Business Park,
Accrington,
BB5 5JW
United Kingdom

 

Refunds

We will notify you once we’ve received and inspected your return within 3 days.

We offer refund to the original payment method

Refunds can take up to 7 working days to appear in your account.